580,000 Glass Coffee Mugs Recalled Due to Shattering Risk

More than half a million glass coffee mugs are being recalled across the US after reports that they could shatter on contact with hot liquid and cause serious injuries. The Consumer Product Safety Commission (CPSC) announced the recall of the Declan single-wall glass coffee mugs, distributed by JoyJolt and New York-based MM Products, following 103 incidents of the mugs breaking, resulting in 56 injuries.

Consumer Warning

“Consumers should immediately stop using the recalled coffee glasses,” the CPSC stated. The recall affects approximately 580,000 mugs, sold online through JoyJolt’s website and Amazon.com from September 2019 to May 2022. The 16-ounce mugs were sold in sets of six, priced between $20 and $25.

Injury Reports

The CPSC highlighted that the recall was prompted by 103 incidents of the mugs breaking. This has resulted in 56 injuries, including 35 burns from spilled hot liquids and 21 cuts. “Seven incidents required medical attention, including surgery and stitches,” the agency added. JoyJolt’s website noted that the breaks occurred primarily at the base when exposed to hot liquids.

Refund Information

Customers who have purchased the recalled mugs are urged to contact MM Products or fill out a form on JoyJolt’s website to receive a full refund. JoyJolt has provided options for returning the mugs, including using personal packaging or requesting a shipping box from the company, with prepaid return shipping labels provided. An additional $3 refund is offered for those using their own packaging.

Company Response

JoyJolt emphasized that safety is their top priority and assured consumers that immediate action is being taken to address the issue. The company continues to sell other single-walled coffee mugs that are marketed for use with both hot and cold beverages. However, it remains unclear why the Declan mugs were particularly susceptible to breaking.

For more information, customers can contact JoyJolt toll-free at 888-569-5680 or via email at [email protected]. Full details of the voluntary recall are available on JoyJolt’s website.